Handbook Of CRM: Achieving Excellence In Customer Management
Like the dotcom organizations that went bust at the end of the last century, CRM (Customer Relationship Management) is making…
Category: Whitepapers
Digital Meets Physical:Do Your CustomerExperiences Deliver?
The events of the past two years have accelerated omni-channel living and digital brand engagement, spreading deeply into markets no…
Metaverses and other shared immersive experiences.
Metaverses and other shared immersive experiences are the new wave of digital interaction. These immersive experiences will include metaverses —…
Data Governance Data Usage Labeling and Enforcement in Adobe Experience Platform
Adobe Experience Platform helps customers to centralize and standardize their customer data and content across the enterprise – powering 360°…
Extending investments in Microsoft applications with Adobe Acrobat DC
Employees are constantly seeking ways to be more productive by making the most of available resources, including the reuse of…
Change Is Easy Explore Your Pdf Alternatives
IT departments are required to be agile and are often thrown high-priority requests with very little lead time. Realistically, an…
The Role Of The CIO In Fueling A Successful Digital Transformation
It’s 2017, and we’re living in an era where our personal lives are increasingly digitized. We can turn on the…
The Changing Role of the CIO:From Improver to Transformer
No department has undergone such profound change in recent times as IT. The platforms, the tools-of-the-trade and the skillsets required…
The CIO Challenge: Choosing the Right Sourcing Strategyto Enable a Flexible IT Infrastructure
Today’s CIO faces multiple challenges — technology is changing, budgets are no longer elastic, users are more demanding and infrastructure…
Google Infrastructure Security Design Overview
This document provides an overview of how security is designed into Google’s technical infrastructure. It is intended for security executives,…