Corporate strategy demands doing “more with less,” but on the frontline, this pressure often leads to overwhelmed managers and disengaged employees. This guide provides 35 actionable strategies to optimize your deskless workforce, showing how forward-thinking HR and Operations leaders can leverage AI to drive ROI, elevate CX, and build resilient teams without increasing costs or complexity.
In this content, you will learn:
- Practical tactics to accelerate frontline readiness, including smart training methods like pre-assessments and mobile-first microlearning.
- Strategies to strengthen consistency across your teams, ensuring aligned communication, reinforcement of knowledge, and standardized performance.
- How to streamline workflows and reduce content costs by automating development with AI, repurposing existing materials, and optimizing resource use.
- Proven methods to equip managers to lead effectively, providing them with actionable insights and connecting them to essential support.
