In a hybrid work environment, organizations need to make effective use of multiple communication methods and platforms to enable employees to achieve their goals. However, the overall objective should always be focused on ensuring clear communications. From the risks of employee isolation and burnout to all manner of cyberthreats from the rapid, unsecure expansion of the corporate wide area network (WAN), remote work presents new challenges for both employer and employee.
Many are embarking on this remote work journey together. Just as some employees have never worked remotely before, there are managers who have never led a team remotely before, and IT departments that have never faced the challenges of equipping and supporting a remote workforce with secure connectivity to the WAN virtually overnight. As a result, some businesses are struggling to adapt with remote policies, technologies, and equipment. Not surprising considering they may not have traveled this road before.