Some email client providers are making privacy changes that can impact open metrics and calculations. Trust is the #1 Value at Salesforce. Privacy and security continue to gain importance in our digital lives. Our top priority is to create the solutions that help you respond, act, and succeed in these new environments. Marketers traditionally create automation, campaign engagement strategies, and more based on email opens because email opens can signal whether a customer or prospect is interested in your content. However the privacy options available to customers can make email opens less reliable as engagement signals.
Marketing Cloud Journeys and Automation
