Tata Communications Transformation Services (TCTS) has operated and transformed several Network Operation Centres (NOCs) across various technology domains, be it wireline or wireless. NOC transformation can be achieved by blending our deep domain knowledge with new technologies like AI/ML, digital and cloud. Identifying challenges, analysing root cause and leveraging new-age technologies is required to create solutions that can enable NOC transformations.
This report aims to share TCTS’s experience of achieving NOC transformations with Communications Service Providers (CSPs). The report covers all implementation aspects, including case studies to guide CSPs in their transformation journey.
