Leveraging Social Media for Patient Insights in Pharmaceutical Industry
Businesses ask this question all the time, “How can my business survive in this new technological age?” The answer lies…
Category: Whitepapers
Evolving customer behavior and ecosystems
While businesses began calling up their customers to survey the quality of their services over the last couple of decades,…
Learn the 5 keys to moving to a successful data-as-a-service model
HCL is one of the industry’s fastest growing, top ranked system integrators. Our growth is a result of helping clients…
Transforming Customer Experience How can improved customer service save the cable provider industry?
Customer journey has never been so dynamic in today’s world. The digital experience has transformed the customer psyche and the…
Medical Device Risk Management: Transition to ENISO 14971:2012
The international standard EN ISO 14971:2009 – Application of Risk Management to Medical Devices has been amended to its next…
Marketing Cloud and Salesforce Implementation Recommendations from Salesforce ArchitectsMarketing Cloud and Salesforce
Salesforce Marketing Cloud is a powerful tool that enables organizations to know, value, and assist their constituents, ultimately increasing loyalty…
Marketing Cloud Journeys and Automations
Design and automate campaigns that guide customers through their journey with a brand. Execute simple or multi-step marketing and data…
HubSpot to Salesforce Marketing Cloud Migration
Today, in this highly competitive world, every organization aims to organize their business around the customers they serve rather than…
Journey Builder Best Practices SFMC Experts
The SFMC Journey Builder is an amazingly intuitive tool that enables marketers to power 1-to-1 customer experiences across channels. However,…
Version control for Salesforce A practical guide to implementing Git-based release management
Version control is one of the most powerful tools development teams can leverage on their path to effective release management,…