Programmability is one of the main benefits that help to tailor your contact center to fit your business needs. In...
admin
A startup is a lonely endeavor that never works alone. It works with a dominant player, whether in an app...
We are living in an era of constant digital bombardment (social media alerts, push notifications, unsolicited emails, robocalls, etc.) coming...
Marketing automation can revolutionize how businesses engage with their audience, streamline operations, and drive growth. However, the effectiveness of automation...
You’re an IT leader trying to bring the best technology to your organization. IT can help companies be more efficient...
Electronic discovery (eDiscovery)—and consequently, data collection—used to be primarily about email. Now, data comes in all different types and formats....
In the increasingly virtual workplace, ease of communication is important to ensure effective collaboration between employees. Chat is taking over...
Slack is on a mission to make people’s working lives simpler, more pleasant, and more productive. To do that, we...
The key to any successful business lies not only in the strength of their teams and tools but in how...
Collaborating on product roadmaps and aligning on priorities is essential for establishing a North Star. This keeps everyone on track...
